Delivery and returns
Set out your delivery areas, times and fees here, and how a return works. Clear terms answer most questions before they are asked.
How a return works
1. Tell us
Send the order number and the reason.
2. Hand it over
Unused and in its packaging, to the courier or the shop.
3. Get your money back
Refunded by the method you paid with.
Common questions
How long does delivery take?
Most orders arrive within a few working days. You get a message when the order ships.
Which payment methods do you accept?
The methods shown at checkout — choose the one that suits you.