Delivery and returns
Set out your delivery areas, times and fees here, and how a return works. Clear terms answer most questions before they are asked.
How a return works
1
1. Tell us
Send the order number and the reason.
2
2. Hand it over
Unused and in its packaging, to the courier or the shop.
3
3. Get your money back
Refunded by the method you paid with.
Common questions
How long does delivery take?
Most orders arrive within a few working days. You get a message when the order ships.
Which payment methods do you accept?
The methods shown at checkout — choose the one that suits you.