Privacy Policy
Last updated: 2026-07-26
We collect what we need to run the service and keep it safe. Every workspace sits in its own database — your data is never mixed with another customer's. We don't sell personal data, and card details never touch our servers.
1. What we collect
Account data (name, email, business info), workspace content you and your team create, billing records, and technical logs (IP, device, usage) needed to run and secure the service.
2. How we use it
To provide the service, process payments, send service emails, improve the product, and meet legal obligations (e.g. tax e-invoicing). We do not sell personal data.
3. Tenant isolation
Each workspace lives in its own database. Your data is never mixed with, or visible to, another customer's workspace.
4. Processors
We use vetted sub-processors for hosting (Vercel, Neon), payments (e.g. Paymob, Stripe), email delivery and similar functions. Payment card data is handled by the payment providers — it never touches our servers.
5. Cookies
We use essential cookies only: session sign-in, language/currency preference, and a country hint for localization. No third-party advertising cookies.
6. Your rights
You can export your workspace data and request erasure of a person's data (Settings → Privacy & data). For any privacy request, contact support@dopave.net.
7. Retention & security
We keep data while your subscription is active and for a limited window after, then delete it. Access is role-based, actions are audit-logged, and backups are encrypted in transit.
This summary is for readability — the numbered sections above are the binding terms.