Repairs (devices and phones)

A repair desk for customers' devices. Receive a device with its IMEI or serial number, the fault the customer describes and a condition checklist, and print a receipt with a barcode. Add the parts used (they leave your parts store) and the labour, ask the customer to accept the price from a link, and hand the device back with one invoice. A customer's device never enters your stock.

Every repair carries a warranty period; searching an IMEI shows the device's earlier repairs, and a warranty claim opens a new repair order linked to the first with nothing charged. If the shop buys used devices from customers, switch that on in Repairs → Settings: each purchase records the seller, the device's condition and the price, pays from a cash box, and brings the device into stock as one unit.